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Title

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Barista

Description

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We are looking for a passionate and skilled Barista to join our dynamic team. The ideal candidate will have a genuine enthusiasm for coffee, excellent customer service skills, and the ability to create a welcoming atmosphere for our customers. As a Barista, you will be responsible for preparing and serving a variety of coffee beverages, teas, and other specialty drinks, ensuring each beverage meets our high-quality standards. You will also be responsible for maintaining cleanliness and organization of the workspace, managing inventory, and providing exceptional customer service. The successful candidate will have a strong understanding of coffee preparation techniques, including espresso extraction, milk steaming, latte art, and brewing methods. You will be expected to operate espresso machines, grinders, and other coffee equipment proficiently and safely. Additionally, you will be responsible for educating customers about our coffee offerings, answering questions, and making recommendations based on customer preferences. We value teamwork, reliability, and a positive attitude. Our ideal Barista will be able to work efficiently in a fast-paced environment, multitask effectively, and maintain composure under pressure. You will be expected to adhere to health and safety guidelines, maintain cleanliness standards, and ensure the café environment is welcoming and comfortable for all customers. In addition to coffee preparation, you will assist with food preparation, including pastries, sandwiches, and snacks. You will also handle cash transactions, operate the point-of-sale system, and manage customer orders accurately and efficiently. Attention to detail, strong organizational skills, and the ability to communicate clearly with team members and customers are essential for success in this role. We offer ongoing training and development opportunities to enhance your coffee knowledge and skills. You will have the opportunity to learn about coffee sourcing, roasting processes, flavor profiles, and brewing techniques. We encourage creativity and innovation, and you will have the chance to contribute ideas for new beverages and menu items. Our café is committed to sustainability and ethical sourcing practices. As a Barista, you will play a key role in promoting our values and educating customers about our commitment to quality, sustainability, and community engagement. You will be expected to stay informed about industry trends, participate in team meetings, and contribute to the continuous improvement of our café operations. If you have a passion for coffee, enjoy interacting with people, and thrive in a collaborative and energetic environment, we would love to hear from you. Join our team and help us create memorable experiences for our customers through exceptional coffee and outstanding service.

Responsibilities

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  • Prepare and serve coffee, tea, and specialty beverages according to established recipes and standards.
  • Operate espresso machines, grinders, and other coffee equipment safely and efficiently.
  • Maintain cleanliness and organization of the café workspace, equipment, and seating areas.
  • Provide exceptional customer service by greeting customers, answering questions, and making recommendations.
  • Handle cash transactions, operate point-of-sale systems, and manage customer orders accurately.
  • Assist with food preparation, including pastries, sandwiches, and snacks.
  • Educate customers about coffee offerings, brewing methods, and sustainability practices.
  • Monitor inventory levels, restock supplies, and communicate inventory needs to management.

Requirements

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  • Previous experience as a Barista or in a similar customer service role preferred.
  • Knowledge of coffee preparation techniques, espresso extraction, and latte art.
  • Excellent customer service and communication skills.
  • Ability to work efficiently in a fast-paced environment and multitask effectively.
  • Strong attention to detail and organizational skills.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Commitment to maintaining cleanliness, hygiene, and safety standards.

Potential interview questions

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  • Can you describe your previous experience working as a Barista or in a similar role?
  • What coffee preparation techniques are you most skilled in?
  • How do you handle a busy café environment while maintaining excellent customer service?
  • Can you provide an example of how you have educated customers about coffee offerings?
  • What steps do you take to ensure cleanliness and hygiene standards are maintained?